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نورة
الخامة ممتازة والقصّة مرتبة جداً، وصلني الطلب أسرع مما توقعت. أكيد بطلب مرة ثانية.
مريم
الطقم النسائي روعة والألوان مطابقة للصور تماماً. خدمة العملاء متعاونة وسريعة بالرد.
دانة
البنطلون الجبردين مريح وعملي للاستخدام اليومي. القياس مضبوط وجودة القماش تستاهل.
FAQs
How long does it take to return or exchange the product?
The customer has the right to request a return or exchange within fourteen (14) days from the date of receiving the product, through the official communication channels provided on the website, stating the order number and the reason for the request.
How long will it take for my order to arrive?
Delivery is completed within 1 to 3 business days from the time the order is confirmed, within the State of Kuwait.
Who is responsible for the return shipping costs?
Dershow Store covers the cost of return shipping, whether the customer changes their mind or the product is defective.
How will the refund be processed, and how long will it take?
The refund will be issued to the original payment method within 3–5 business days after the returned product has been received and its condition has been verified by the store. The time it takes for the refund to appear in your account may vary depending on your bank or payment service provider.
What is the delivery coverage area for Dershow?
Dershow provides delivery services within the State of Kuwait only, to the address and phone number provided by the customer when placing the order.
What happens if the product arrives defective or differs from the description?
Defective or non-conforming products may be returned or exchanged. The store will cover the full cost of the return, and the product is not required to be in its original condition if the defect is the reason for the return.